Raffles Dubai | Pyramid 5-Star w/ Butler * Spa

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Key details

About the Hotel

Po Box 121800, Sheikh Rashed Road, Wafi, Dubai, 121800

Near Creek Park

Perfect

9.2

9.6

/10

4.2

4.8

Loved by Raffles Dubai guests

Spacious rooms

Attentive staff

Excellent service

Refreshing pool

"The room is very big for a standard hotel room and the classy decorations complement the comfort perfectly."

Corina from Romania

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"As a NEW feature all plastic water bottles are replaced by a seperate water tab with filtered water to drink in the bathroom!"

UAEmate from Switzerland

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"The pool area, gym, and locker rooms are wonderful, clean, and well-maintained."

Roger from United States

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5-star luxury city-center accommodation featuring towering pyramid-inspired architecture

Location

Raffles Dubai is located a 15-minute drive from Dubai International Airport, directly adjacent to Wafi Mall. It sits in the business and shopping district, close to the Khan Murjan souk and the Dubai International Convention & Exhibition Centre. The hotel's design draws inspiration from the great pyramids of Egypt, making it a notable landmark in the city.

Rooms

Raffles Dubai offers the most spacious accommodations in the city, with rooms resembling suites and suites that are extraordinary in their design. Each includes a private balcony with expansive views of the Dubai skyline and surrounding areas. The hotel provides a 24/7 Raffles Butler service, ensuring personal assistance for all guest needs.

Dining

The hotel hosts six distinct dining options, including the award-winning Tomo restaurant recognized for its exquisite Japanese cuisine prepared by Chef Takahashi and his team. Guests can enjoy curated Afternoon Tea accompanied by selections from TWG teas, in addition to local and international culinary offerings at the Raffles Pool and other venues. Each dining venue provides a unique culinary experience with a commitment to quality and presentation.

Wellness

The Raffles Spa offers a variety of body treatments and features state-of-the-art fitness facilities available 24 hours a day. Signature treatments include the Essence of Arabia massage and organic herbal poultice massage, providing rejuvenation with a focus on local traditions. This wellness offering encompasses holistic practices paired with sleek design for relaxation.

Business Facilities

The hotel provides 11 versatile meeting spaces, including the Raffles Ballroom which can accommodate up to 600 delegates. All rooms are equipped with state-of-the-art audiovisual technology, ensuring seamless event execution. Experienced planners assist in coordinating events, offering support for everything from corporate meetings to weddings.

Highlights

Location: Adjacent to Wafi Mall, 15 min from Dubai International Airport

Rooms: Most spacious accommodations with expansive balcony views

Dining: Award-winning Tomo restaurant for authentic Japanese cuisine

Wellness: Raffles Spa with holistic body treatments and fitness center

Business: 11 versatile meeting rooms with state-of-the-art AV technology

Must-do experiences

Visit the Dubai Frame for stunning skyline views and history.
Indulge in Al Fahidi District's street art and cultural heritage.
Savor authentic shawarma at Shawarma Time in Jumeirah.
Experience the Gold Souk for unique jewelry and vibrant atmosphere.
Discover the tranquil Dubai Opera Garden for a scenic stroll.

Location: Perfect

9.0/10Review score

See hotel location on map

Guest Emotional Experience

Strange & UniquePyramid power

“It is a very interesting hotel shaped like a pyramid with incredible matching decor.”

Nick from United Kingdom

Perfect for Finding FriendsMaking connections

“Had some amazing conversations with Leena, Kashi..and if we ever get an opportunity, we'd come back to Raffles Dubai.”

p2vadgama from United Kingdom

Away at HomeFeeling welcomed

“After 3 or 4 days there, many of the staff can already recognize me and made me feel at home.”

DanLeung from Hong Kong

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Signature Twin Room Terrace
2 persons
70 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Club Twin Room Terrace
2 persons
70 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Raffles Club Twin Room Terrace & Club Lounge Access including Daily Evening Drinks & Canapes
2 persons
70 sq. feet
2 Single beds
Air conditioning
Balcony
room details

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Check Dates & Room Rates

See what's available for your travel dates

September 2026 - September 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.3/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course
Sports trainer

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Heated swimming pool
Sun loungers
Night club
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Raffles Dubai offers an impressive array of dining options, each crafted to delight the senses. From the vibrant international flavors at Azur to the authentic Japanese experience at Tomo, and Italian indulgences at Solo Italian Restaurant & Bar, guests are invited to explore a culinary landscape that celebrates authenticity and exquisite taste.

Azur
International
Ambiance
Family-friendly, modern atmosphere
Key Offerings
A wide selection of dishes catering to Halal, vegetarian, vegan, gluten-free, and dairy-free preferences. Start the day with a sumptuous breakfast featuring homemade pastries and cakes.
Reservation
Not needed
Open for breakfast, brunch, and lunch.
Tomo
Japanese
Ambiance
Authentic Japanese setting promoting cultural dining
Key Offerings
Enjoy traditional Japanese culinary delights, including sushi and sashimi prepared by skilled chefs. A perfect spot for lunch or an intimate dinner experience.
Reservation
Recommended
Lunch from 12:30 - 15:30 and Dinner from 18:30 - 23:30, daily.
Solo Italian Restaurant & Bar
Italian
Ambiance
Elegant and sophisticated dining atmosphere
Key Offerings
Specializes in vegetarian, vegan, gluten-free, and dairy-free options, with a menu that reflects the heart of Italy. Ideal for a refined evening meal.
Reservation
Recommended
Open for dinner from 19:00 - 23:30, Monday to Saturday.

Raffles Dubai Location

Po Box 121800, Sheikh Rashed Road, Wafi, Dubai, 121800

Explore Dubai

Local Highlights Near Raffles Dubai

Dubai Dolphinarium

19 minutes' walk

A wildlife park featuring dolphin and seal shows, perfect for families. Ensure to check for show schedules.

Creek Park

18 minutes' walk

A lush park with picnic spots and beautiful gardens, plus a children's play area. Ideal for relaxation.

The Dubai Mall

8-minute drive

The world's largest shopping mall, offering retail therapy, dining, and the spectacular Dubai Fountain nearby.

Dubai Frame

25 minutes' walk

A unique architectural landmark providing panoramic views of the city and historical exhibits.

Ski Dubai

20-minute drive

An indoor ski resort featuring snowboarding and skiing. Rentals available on-site for all ages.

Yoga Classes at Zabeel Park

30 minutes walking

Relaxing yoga sessions in nature. Great for unwinding; classes are usually available on weekends.

Tomo

1 minute walking

Japanese cuisine in a serene setting. Popular for sushi and signature dishes. Reservations are advised.

Crossroads Cocktail Bar

3 minutes' walk

Vibrant bar known for cocktails and light bites. Live music events create a lively atmosphere.

Wafi Mall

15 minutes' walk

A shopping and entertainment hub featuring cafes, bars, and regular art exhibitions. Family-friendly activities available.

Dubai Opera

10-minute drive

A cultural venue hosting a range of performances from opera to ballet. Check the schedule for events.

Getting around

City Centre
Dubai 7 min · 2.6 mi
Airports
Dubai Creek SPB (DCG) 7 min · 2.8 mi
Dubai (DXB) 14 min · 5.7 mi
Train
Dubai Healthcare City Station 6 min · 1700 ft
Oud Metha Station 23 min · 1.2 mi
Underground
Dubai Healthcare City 5 min · 1400 ft
Al Jadaf 17 min · 4600 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs AED 120.0 per person.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Russian, Turkish, Arabic, Bahasa Indonesian, Tagalog / Filipino, Ukrainian

Year renovated:

2007

Number of floors:

Number of rooms:

240

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Raffles Dubai is often praised for its elegance, spacious rooms equipped with all necessary amenities, and overall excellent value. Guests particularly enjoy the breakfast, sometimes mentioning a change in the format, which still offers a great selection. The hotel's connection to the Wafi Mall is appreciated for shopping, and while some guests have noted that rooms with a good view overlook a very loud 12-lane highway, the convenient access to Healthcare City metro makes reaching various attractions easy.

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Review score

Based on 2601 verified reviews

9.6 /10

Perfect

97 %

Recommend

Paid Wi-Fi

9.6/10

Cleanliness

9.5/10

Breakfast

8.4/10

Free WiFi

9.0/10

Pros

Excellent location

Impeccable service

Spacious room

Helpful staff

Cons

Leaking hose

Delayed check-in

Slow internet

Small cake

Liam from Ireland

Couple

Diplomatic Suite

3 nights in November 2025

Reviewed: January 17, 2026

9.0/10

Really good stay at Raffles

attentive staff seamless experience spacious pool area

The breakfast had great options (especially the fresh fruit). The staff were attentive and ensured a seamless experience. The pool area was spacious and well-kept. I used the gym and found a good variety of equipment available. I found the overall facilities really good.

Rooms

9/10

The Diplomatic Suite featured a separate living area and a spacious bedroom. There were two large windows that provided ample natural light. The bathroom included dual sinks and premium toiletries. The suite was well kept.

Facilities

9/10

The hotel offered a well-equipped gym with several treadmills and weight machines. The outdoor pool had many loungers and shaded areas available . The premises included direct access to a nearby shopping mall.

Dining

10/10

The breakfast buffet featured a wide selection of hot and cold dishes each morning. Solo restaurant offered delicious italian cuisine. The outdoor terrace was spacious. There are several dining options available on the premises.

Location

8/10

The hotel is located conveniently near the airport, made transfers easy. The hotel offers access to a nearby metro station. The hotel provides convenient access to main city attractions.

0 Helpful

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Daniel from United Kingdom

raffles club room terrace skyline view & club lounge access including daily evening drinks & canapes

4 nights in November 2025

Reviewed: December 21, 2025

7/10

wonderful breakfast delicious coffee poor canapés strange rules

the breakfast was wonderful many dishes were cooked to order all were delicious coffee was perfect with all the usual options i booked a club room i was offered a suite this room was fabulous it had a massive balcony and the most wonderful view

i found the club lounge disappointing we were told different things about dress code the canapés were poor we waited a long time for drinks the afternoon tea was pleasant a waiter questioned taking a pepsi out i found these rules strange

0 Helpful

Kevin from United States

Single

Raffles Club Room Terrace & Club Lounge Access including Daily Evening Drinks & Canapes

4 nights in August 2025

Reviewed: September 06, 2025

9/10

fresh breakfast japanese restaurant attentive staff

The breakfasts were really delicious, and everything tasted very fresh (i especially loved the variety). i ate at the japanese restaurant, tomo, and it was well worth visiting. the pool was great. I was escorted to the sun beds and parasols were arranged around me.

the billing process required some follow-up at reception upon my departure.

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Questions of the users

About Raffles Dubai

What amenities are available for guests staying in a club room?

10 November 2024

Guests in a club room can enjoy benefits such as breakfast served from 08:00-11:00 AM, afternoon tea from 14:00-16:00 at the Raffles Salon, and evening canapés with cocktails from 18:00-20:00 at the same venue. Additionally, up to two items will be pressed complimentary per stay.

Is there a special rate available for United Nations staff?

12 December 2024

There are special rates for United Nations staff. It is advisable to contact the hotel directly to inquire about these rates and availability.

Can visitors access guest rooms during my stay?

5 April 2024

Yes, visitors are welcome as long as they are registered at the hotel reception and provide proper identification upon arrival.

Are gluten-free food options available during breakfast and afternoon tea?

23 March 2025

Gluten-free options can be provided upon request prior to arrival, ensuring guests with dietary restrictions can enjoy breakfast, afternoon tea, and evening canapés.

Are alcoholic beverages served on the premises, and is there a specific timeframe for service?

18 May 2025

Alcoholic beverages are served at various locations within the hotel. In-room dining is available 24 hours, while the Club Lounge offers drinks from 18:00-20:00. Items from the mini-bar may incur additional charges.

What age limit applies for guests in the Landmark Suite?

26 June 2024

The Landmark Suite accommodates up to three adults aged 13 years and older, along with one child aged 12 or under. This makes it suitable for families.

Are children over the age of 12 permitted in the club lounge?

14 October 2024

Children over the age of 12 are allowed in the club lounge, but they need to be included in the room rate.

How many extra beds can be provided in a guest room?

30 January 2025

Each room can accommodate one extra bed at no charge for children under 12. Most signature rooms also offer an L-shaped sofa that can be used for sleeping.

Is there a half-board package available for booking?

4 August 2024

Currently, the hotel does not offer a half-board package option for guests.

Is the outdoor swimming pool currently open for guests?

17 September 2024

Yes, the outdoor swimming pool is open for guests to enjoy.

What dining options are currently available within the hotel?

2 February 2025

The hotel features several operating venues including Raffles Salon, Crossroads Cocktail Bar, Solo Italian Restaurant, and Tomo Japanese Restaurant. The pool is also open, but some spa facilities are not currently available as per local regulations.

Are there interconnected rooms available for families?

24 April 2025

Interconnected rooms can be booked under both the Signature Room and Raffles Club Room categories.